![]() ![]() "It was a complete free-for-all and none of the reps could really speak English. Kirsty told us that after they collected their luggage, they had to queue to be handed a post-it note with the details of the hotel they would be staying. ![]() Those who had received the email had been told to go to the gate to collect their luggage so we followed suit and spoke to the lady at the gate who said we would be going to arrivals to collect our luggage but that she didn't know where we would be going after that." "I have yet to receive any email about the flight being cancelled. We got speaking to other people who were on the flight and they had received an email to say that the flight had been cancelled until 20th July. Kirsty said that shortly after coming through security, the screen said that the flight had been delayed until after midnight. "When we got through security and passport control, the airport was horrendous and we had to sit on the floor." "We waited in line for a good hour and it was then that airport staff who had been checking us in had to try and print our boarding passes. ![]() When we arrived the TUI app wouldn't let me download our boarding passes and that was when I noticed that the flight had been delayed by just over two hours," she said. "We were collected as routine from the hotel and taken to the airport. Read more: UK holidaymakers going to Spain now need extra documents to enter country Holiday makers travelling from Ibiza and Rhodes were met with long delays and eventually cancelled flights with passengers criticising the response that they received from the airline.īallymena mother-of-two, Kirsty Creefe had been returning from a family holiday at a five star resort on the Greek island of Rhodes and initially encountered issues accessing her families boarding passes upon arrival at the airport. Families returning from holiday have been left stranded after travel company TUI cancelled a number of Belfast bound flights for more than 24 hours. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |